E-mail: kimtex@kimtexgroup.com
Tel: +86-511-88891902
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FAQ Before You Place An Order

Aug 08, 2018

Q: Can you send me a sample?


A: Yes,we can send you sample for checking our quality and usage of the product,you need to pay shipping charge.



Q : How long can I expect to get the sample?

A: Within 5 working days for our stock and 5-10 days for custom logo sample.



Q: How does your factory do regarding quality control?

A: Quality is our pursuit, Every worker keeps the QC from the beginning to the end.

Quality control department specially responsible for quality checking in each process.



Q: Do you accept custom design?

A:Yes,custom design is welcome, If custom design ,please send the picture in high qualtiy AI or PDF format ,we can produce the goods as you want, before mass production we would make sample and take photos and send to you for your inspection.


Q: How will you ship my goods? How about the shipping time ?

A: Generally for order below 10 ctns,we’d choose express such DHL,FEDEX,TNT ,EMS and so on, It will take 5-7 days to reach you.Also we ship can by ocean and air ,it’s depended on customer’s require.


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